Frequently Asked Questions
We specialize in the installation, setup, and basic support of laptops, desktops, CCTV cameras, and printers. Whether you’re setting up a new device or need help configuring it, we’re here to help.
Yes, we offer on-site services at your home, office, or shop. You can book an appointment and our technician will visit at your chosen time.
Most installations are completed within 30 minutes to 1 hour, depending on the device and required setup.
No. Our technician will bring the necessary tools. However, please ensure your device and any accessories like cables or drivers are available and in working condition.
Yes, we provide basic software setup such as installing updates, antivirus, drivers, and connecting the system to Wi-Fi and printers.
Yes. We configure mobile view so you can monitor your CCTV cameras remotely through your smartphone.
We support USB, wireless, and network printer setups. We also assist with driver installation and device connection.
No, we do not provide hardware repair services. We only offer installation, setup, and basic usage support.
Yes, for minor issues related to configuration or settings, we offer remote support through phone or screen-sharing if required.
You can contact us by phone, WhatsApp, or through the online booking form on our website. Once booked, we will confirm the schedule with you.